Partner with VSHN on the Application Catalog
You bring the customer relationship and project expertise: architecture consulting, application integration, data migration, compliance advisory. VSHN brings 24/7 managed operations for 15+ open-source services, Swiss data residency, and SLAs up to 99.99%. Together you deliver a full managed stack without either side building capabilities you don't have.
Why this works
VSHN is a product company, and the product is keeping the lights on: operations, a service level and 24/7 incident handling. About 86% of our revenue is recurring monthly operations, so your project business is not what we live on. You deliver the transformation, we keep it running.
- No competition: VSHN sells standardized operations, not consulting engagements
- Recurring value: Your customer stays on VSHN operations, and you stay the trusted advisor
- Full stack: Databases, identity, secrets, platform, and AI/ML services, all operated by one team
- Self-service for your customers: instances are created from a Kubernetes custom resource, the Servala portal or the Open Service Broker API, so your customers provision and scale their own and your engineers spend their hours on what the service holds rather than on provisioning it
How we collaborate
Lead Partner model. For each project, one of us is the customer's single point of contact. Who leads depends on the project, agreed per engagement. The Lead Partner drives the project, handles invoicing, and owns first-level support. If you are evaluating VSHN directly as the accountable party, rather than as a delivery partner, see the operating model page for how many parties you would be coordinating.
Joint delivery. You handle consulting, integration, and project management. VSHN handles infrastructure operations, monitoring, backups, and SLA. Roles are agreed per engagement, not locked into a rigid structure.
Flexible billing. Invoice the customer together or separately, agreed per project. Both models are supported: each party invoices their share directly, or one party invoices the full amount and redistributes.
Protected relationships. No undercutting. Your customer stays your customer. Existing relationships are respected on both sides, with contractual protections for both parties.
Division of labor for the Application Catalog
| Your role | VSHN's role |
|---|---|
| Architecture consulting and design | 24/7 service operations |
| Application integration | Monitoring, alerting, incident response |
| Data migration and onboarding | Automated backups and disaster recovery |
| Compliance advisory and audit support | Security patching and upgrades |
| Project management and customer relationship | SLA management with up to 99.99% availability |
What you can offer your customers with VSHN
- Managed databases: PostgreSQL, EDB, MariaDB, Redis, RabbitMQ
- Identity and security: Keycloak (with Inventage), OpenBao (coming soon)
- Development platforms: GitLab, Forgejo
- Infrastructure: OpenShift, Kubernetes, NGINX, Varnish
- AI/ML operations: vLLM, LiteLLM, LLMOps
All services run on the customer's infrastructure (on-premises, Cloudscale, Exoscale) with Swiss operations.
Keep the client relationship. Hand over the services underneath.
Some firms never set out to run a database, a message broker or an identity provider. You built the application for your client, the services underneath came with the contract, and now your developers carry the pager for software they never meant to specialize in.
Then the Lead Partner model runs in one direction: you stay the client's single point of contact and invoice them, and VSHN operates those services behind you under a contract with you.
We operate what we know. Each service has to be set up to the VSHN standard, the way the Application Catalog provisions it, before we can run it around the clock, because the engineer who answers at 03:00 has to know the system. Existing instances are brought to that standard first.
Partners delivering with VSHN
tim&koko. Cloud consulting firm delivering container migrations and CI/CD pipeline design on VSHN-operated infrastructure.
Puzzle. Software company with 150+ employees. Provides cloud-native consulting and DevOps transformation alongside VSHN managed services.
bespinian. Cloud-native consulting firm focused on Kubernetes and application delivery.
See all VSHN partners at servala.com/partners.
Become a partner
Interested in delivering managed open-source services together? Let's explore how we complement each other.
Book a partnership discovery call or start a partnership conversation.